event

Frequently Asked Questions - Application

 

 

 

 

Search FAQ by keywords

Why is there a function 'Auto Logout After Idle' on this PhIS & CPS application?

According to the ‘ICT Security Policy Ministry of Health’ document (Dasar Keselamatan ICT KKM - DKICT KKM) dated February 13, 2013, each application should be designed with the function of enforcing the session idle timeout: when no user activity for a certain period of time, the session will be terminated. Users must log in again after the idle timeout. Recommendations for the timeout period is 15 minutes. Determining idle timeout period is under the responsibility of the system administrator ICT facilities.

Prescription is missing and cannot find the prescription; Below are several reasons why prescription cannot be found :

i. Inpatient - Patient's visit is no longer active. Patient already discharged ii. Outpatient - Prescription done using 'Inpatient Visit' & the visit is no longer active. That is why prescription cannot be seen iii. Inpatient/Outpatient - Expired prescription, end date of the prescription has passed

Why does some form contain in PhIS is not the same as the existing guidelines?

Forms that are available in the system does not necessarily have to be the same as the existing form of the guidelines because the existing form is based on the user environment before. Therefore, certain parts of the forms have been dropped because it is incompatible with PhIS application environment after discussion with the module owner.

What should be done by the user if the user ID does not have access to certain modules / menu needed?

Access to modules / menu contained in the system is dependent on user roles that have been granted by the system administrator of the facility based on the duties of a member. The discussion needs to be done with the system administrator and requires the approval of the head of the unit for any additional modules / menu outside the scope.

Indent (Intra Facility) - Item not appear ; Drug with below criteria cannot be indented :

i. Drug/ Non-Drug that is set as ‘Non-Standard’ in facility. User to proceed with ‘Requisition Order’ for Non-Standard Item. ii. Drug that is set as ‘Ward/ Unit Stock’ in Unit Catalogue List. If drug is set as ‘Ward/ Unit Stock = YES’ the drug will be replenished by supplying unit. No indent needed by unit/ward.